Polocom Reviews

Polocom has an overall rating of 2.7 based on 23 reviews. Customer feedback on Polocom is mixed.

2.7/5.0

23 reviews

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All Polocom Reviews (23)
hello_joan561
May 25, 2026
"I ordered a polo shirt and..."
I ordered a polo shirt and the whole delivery experience was a mess. The tracking barely updated, then it showed up much later than it was supposed to. I kept having to chase it myself, and what annoyed me most was there was basically no human contact, just automated updates that didn’t really tell me anything. it felt unreliable and frustrating, so I don’t think I’ll be ordering again.
tammy1977
May 20, 2026
"My exchange took longer than I expected"
I ordered from polocom.store and ended up needing a different size. the exchange process felt more confusing than it should have been, and I had to message them a couple of times just to figure out what was happening with my order. They did get back to me eventually, but the replies were slow, and I was left waiting longer than I wanted for the replacement to arrive. It wasn’t a terrible experience, but for me it was annoying, and I expected the whole thing to be smoother.
JohnHernandez
May 17, 2026
"Refund took longer than I expected"
I did get my refund in the end, so that part was fine, but it felt like it took longer than it should have. Am I missing something about the usual processing time? It just seemed a bit slow from my side.
cecil1979
May 12, 2026
"Pretty Good Shirt, Just a Little Thin"
The shirt is good quality overall. The stitching looks solid, and it held up fine after the first wash, so no complaints there. The only thing is the fabric is a bit thinner than I expected, but isn’t that always a gamble when ordering clothes? Still, it’s a decent shirt and I’m happy enough with it.
ANAYA
May 07, 2026
"I wasn’t comfortable checking out"
I’m cautious about where I enter my payment details, and this checkout page just didn’t meet my usual standard. Something about it looked a bit off, so I decided not to take the risk and left without paying
JenettePing
May 06, 2026
"I personally didn’t feel comfortable ordering"
Maybe it’s just me, but the site didn’t really give me a trustworthy vibe. I couldn’t find enough clear information, and the whole experience made me feel uneasy before checking out. I’d rather pass than take a chance with my money
KathySmith
May 03, 2026
"Not sure these are the real deal!!"
I ordered these hoping they’d be legit, but the logo looked a little off to me!! it made me question whether they’re authentic, so I don’t think I’ll be ordering again.
RebaGagnon
May 01, 2026
"My order showed up quickly and everything went..."
My order showed up quickly and everything went smoothly overall, no major issues to report. Since this was part of the compensation offer for sharing feedback, I’m hoping that gets processed just as quickly.
HollisGardner_24
May 01, 2026
"Checkout price surprise"
I was annoyed because the prices didn’t stay the same by the time I got to checkout. Like, I’d see one price while browsing, then something different in the cart, then another total at checkout with no clear explanation. It’s like when you grab a $10 item off the shelf and the register says $14, or when a delivery app suddenly adds fees, or when a hotel room looks cheap until the final page. Just be upfront about the actual price from the start.
kelly1973
April 21, 2026
"Pretty good deal for the price"
I ordered from Polocom and, it was actually decent for what I paid. The delivery wasn’t exactly super fast or anything, but the item showed up in good condition and the quality was better than I was expecting. The prices seem fair compared to a lot of other shops too. I’d probably give it 5 stars if the shipping updates were a little clearer, but yeah, overall I’m happy with it.
Charles_adams78
April 16, 2026
"Support took forever"
Waited days for a reply, and my issue still isn’t fixed. Frustrating.
erwinmuhammad3667
March 23, 2026
"I ordered based on the size chart..."
I ordered based on the size chart, but it didn’t fit at all and ran way smaller than expected. this feels preventable if the sizing info were more accurate.
hello_anna378
March 10, 2026
"Returning this was way harder than it should’ve been"
The return process was such a hassle. It should’ve been a simple thing, but it felt like there were way too many steps and hoops to jump through. At a certain point, it didn’t even feel worth the effort.
PAGAN
February 02, 2026
"I had a small problem with my..."
I had a small problem with my order and I was already expecting it to turn into a whole annoying back-and-forth, because that stuff is usually such a hassle. I really don’t like dealing with order issues, and I don’t like having to explain the same thing over and over, so I was a bit frustrated at first. But support replied quickly, didn’t make it complicated, and got it sorted out without dragging things on. The issue was annoying, and having an issue at all is always annoying, but they handled it well. I’m happy with how it turned out and I’d order from polocom.store again
darren2003
January 23, 2026
"Easy to use and hassle-free"
I used Polocom and it was straightforward. The pages loaded fine for me, and I didn’t feel like I had to dig around forever just to find what I needed.
Checkout was simple too, with no weird extra steps or confusing parts. I’d give it 5 stars for now, but if they ever make the process annoying or slow, I’d probably just shop somewhere else...
Amanda.funderburke
January 13, 2026
"Color looked nothing like the pictures"
I ordered from Polocom because the photos showed this nice soft beige color, but what showed up was totally different. In person it had this weird yellow-gray tone that made it look a lot cheaper than I expected.
I know colors can look a little different depending on screens and lighting, but this wasn’t just a slight difference. The package also looked like it had been tossed around without much care, which didn’t help the whole first impression at all.

When I contacted customer service, they basically just told me colors may vary, which felt dismissive. If the exact color matters to you, I’d be careful ordering from them because I definitely wouldn’t take the chance again
Effie-monroe
January 08, 2026
"Comfy fit, just wish the sizing info was clearer"
I ordered this from polocom.store the fit worked out well for me. Isn’t that always the main thing? It’s not too tight and not too loose, just kind of right. The material feels comfortable enough for everyday wear, so I’m happy with that. I did take off one star because the size chart could be a little clearer, who doesn’t want an easier time figuring out sizing before ordering? Overall though, I’m pleased with it.
JamesWade
January 03, 2026
"Tracking updates were frustrating"
The tracking was okay, but it didn’t update as often as I’d hoped, which made the waiting annoying. I kept checking and not seeing much change, so it was a little stressful. The package did show up in the end, so it wasn’t terrible, just not the smoothest experience.
tina_Rutt04
January 02, 2026
"Stitching didn’t hold up for me"
I wanted to like this, but the stitching started coming loose quickly after I began using it. The overall finish also looks a bit cheaper than I expected. It might be fine if you only need it for light or occasional use, but for anything you plan to use regularly, I’d probably look for something better made
DIEGO
January 02, 2026
"really solid packaging"
got my order from polocom.store and the packaging was really solid. box showed up in good shape, nothing crushed or banged up, and everything inside was wrapped well and stayed put. no dents, no weird damage or anything. kinda simple but I really appreciate when a store actually packs things right. would order again

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